General
Who are we?
PP Link Securities Co., Ltd. (PPLS) is a financial firm regulated by the Securities and Exchange Regulator of Cambodia (SERC) and Cambodia Securities Exchange (CSX), holding 3 different licenses; Securities Broker (SB), Derivative Broker (DB) and Securities Selling Firm (SSF).
What can we offer you?
With the SB license, we serve you with the trading platform CSX Trade and the shares of companies listed on the Cambodia Securities Exchange (CSX). Meanwhile, with the capacity of DB, we provide you with a world-trusted trading platform (Meta Trader5 or MT5) and various trading products. Also, the license of SSF allows us to support to-be-listed companies in promoting and selling their shares at the IPO stage through cooperation with their underwriters.
Securities Broker
Account Opening Application
How to open a trading account?
To open a trading account, investors are required to provide us with a filled client agreement, account opening form, investor ID form (if they never have an investor ID issued by the SERC) and a copy of identity documents.
Do you accept overseas account opening?
Yes, we are accepting overseas account opening.
How many types of trading accounts?
There are two types of accounts which are individual account and institutional account.
Securities Market
Trading Platform
What is CSX Trade?
CSX Trade is a newly-developed system implemented by CSX, through which investors can trade stocks in a fast, secure, and convenient way. CSX Trade is equipped with various functions allowing users from anywhere to place orders by themselves, as well as to view current and historical market data and trading account data via smartphones or tablets connected to the Internet.
What is the usability of CSX Trade?
The functions of CSX Trade include:
- Bid/Ask Order Placing,
- Order Modification and Cancellation,
- Order and Historical Trade Inquiry,
- Cash and Securities Balance Inquiry,
- Profit/Loss Evaluation of Current and Historical Holding Securities Inquiry,
- Market Situation Monitoring,
- Disclosure and Other Related News Inquiry, and
- Cash Withdrawal Request.
Trading Time
What is the trading schedule?
Trading Days are from Monday to Friday, except public holidays, while Trading Hours are from 8:00 am to 3:00 pm.
Regarding the auction trading method (ATM), the order receiving time is from 8:00 am to 3:00 pm, but the trading starts from 9:00 am to 2:50 pm and once again at 3:00 pm before market close. Regarding the negotiated trading method (NTM), the Trading Hours are from 9:00 am to 2:50 pm.
How many trading sessions on CSX?
Trading on CSX is available in 3 sessions:
- From 8:00 am to 9:00 am: Single-Price Auction
- From 9:00 am to 2:50 pm: Multiple-Price Auction
- From 2:50 pm to 3:00 pm: Single-Price Auction
How can I place the positions?
You can place an order by visiting our office, via telephone or email. Please provide the following information:
- Securities Account’s information
- Client’s name
- Securities account number
- Investor ID number
- Securities/Stock information
- Securities name and Code
- Type of orders: Buy/Sell/Change/Cancel
- Quantity
- Price per unit
- Condition: Limit Order/Market Order-FAS/Market Order-FAK/Market-FOK
You can place an order by MTS access by https://mts.csx.com.kh to register directly with CSX.
Deposit, Settlement, and Withdrawal
What is the securities market?
The securities market is a market where stocks and bonds are bought and sold. Securities market has played a significant role in the development of Cambodia’s economy. Also, investors have more choices to diversify their investment portfolios for uplifting their returns operationally and financially.
What is a stock?
Stock is a type of equity securities representing the ownership in a corporation and a claim on the part of its assets and earnings depending on the proportion of shares a person holds.
What is a bond?
Bond is a type of debt securities representing an amount of money that an investor lends to an issuer, a corporation, a state-owned enterprise, or government. The investor shall receive interest from the issuer periodically and the whole principal back at maturity.
What is the benefit of trading securities?
Stock trading offers investors various advantages as follows:
- Investment opportunity and return,
- Affordability for small investors,
- Tax incentives,
- Diversified investment and additional return, etc.
What is the risk involved in securities trading?
Stock trading consists of risks that may affect the stock prices to decrease or to be highly volatile. We can classify those risks into three main categories as follows:
- The systematic risk or market risk is the uncertainty happening to the entire market which cannot be diversified away, such as economic risk, inflation risk, political risk, interest rate risk, etc.
- Unsystematic risk is the uncertainty happening to a specific company or industry, which can be reduced through diversification. Such risks can be company insolvency risk, internal accounting fraud, insider trading activity, etc.
- Liquidity risk refers to the risk that the buyers and sellers cannot find one another on a timely basis to trade at a fair price due to lack of liquidity in its given market.
How to trade on Cambodia Securities Exchange (CSX)?
To trade on CSX, investors shall require a securities trading account or an activated CSX trading account.
What is the settlement currency?
Trading and settlement are based on Khmer Riel (KHR).
How to deposit into a trading account?
Direct deposit to CSA bank
Visit any branches of ACLEDA Bank to make a cash deposit into PPLS’s client money account, or transfer your fund into PPLS’s client money account, to top up to your trading account by providing the below information:
- Full Name
- Trading Account No.
- Investor ID No.
- Deposit Amount (KHR)
Email to transfer funds
- Full Name
- Trading Account No.
- Investor ID No.
- Transfer Amount (KHR)
- Withdrawal Bank Account No.
When are the positions settled?
The settlement duration of the executed transaction is two working days (T+2). However, investors are also allowed to have further transactions, such as selling and buying securities, and immediately buying and selling the relevant securities, before the settlement of the executed transaction.
How to withdraw from a trading account?
The withdrawal shall be made by submitting the request form on CSX Trade.
How can I contact the brokerage team?
Our multi-lingual support team is here to support you from 8:00 am to 5:00 pm, 6 days per week. Please do not hesitate to reach us via Live Chat, phone, or contact form below if there are any inquiries.
Our team is always ready to serve you; please contact us via:
- Phone number: 023 866 622
- Email: info@ppls.com.kh
- Address: 5F, Golden Tower, Street 215, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh
- Website: ppls.com.kh
Derivative Broker
Login
How can I solve a wrong username or password?
If you receive a message stating "wrong username or password" during your login, either the username or password you entered was incorrect. There are 4 simple steps to follow:
- Switch the server from Demo to "Live" in order to connect the REAL account.
- Remove Login number and password in each column.
- Check your record to ensure your account number and MT5 password are correct, then enter them manually again, and
- Do not copy and paste your MT5 account number in order to avoid unnecessary characters.
How can I reset my password on my trading platform?
Your password can be reset online by sending a reset password request to enquiry@ppls.com.kh . You will receive an email with a temporary password, and you can change it after logging in.
You can contact your personal Derivatives Representative or our customer service officer if you are still unable to reset your password.
Trading
What is margin?
Margin refers to the fund a company requires clients to deposit as a guarantee of performing terms and conditions of client agreement and includes the initial margin and maintenance margin.
What is margin trading (Leverage Trading)?
Margin trading (Leverage Trading) is a common form of foreign exchange trading that allows investors to manage the amount of trading larger than the actual amount in the investors’ accounts. Due to the enlargement or magnification of the potential gains and losses, margin trading may have both positive and negative impacts on your trading experiences. Therefore, foreign exchange trading utilizing discretionary leverage may not be suitable for all traders.
How to set up a market order?
Please follow these simple steps in the "Market Watch Window" on the PP Link Securities Co., Ltd. trading platform:
- Click "Buy" or "Sell" on the currency pairs that you intend to trade.
- The "Establish a market order" window will appear for you to change the relevant fields, including items, sell/buy and quantity.
- Click "Confirm" to submit your orders and execute them at desired prices.
- Once the orders are executed, instructions will be available in the "Summary Window", and you can manage your total holdings of the currency pairs.
How to set a Stop or a Limit?
Stop/Limit prices are set in the "Spot Open" window according to the total holdings of each item. To establish a Stop or a Limit:
- The "Stop/Limit" window will appear and all the fields related to the market order, including Stop/Limit prices, will be updated.
- Click on "Confirm" to submit your order. The order will be executed at a price that meets your Stop/Limit price.
- After submission, instructions will appear in the Stop/Limit field until your trading position is closed.
Account Opening
Deposit & Withdrawal
What are the possible charges on deposits?
Client deposits are free of charge, but we suggest that you contact your bank or intermediary bank to find out if any fees may apply.
What is the average time for depositing funds into my trading account?
Cash and bank transfer deposits are processed within two hours, and cheque deposits within two days.
What kinds of deposits could be considered a "third party deposit"?
Deposits from any account other than that of the account holder are regarded as "third party deposits," and in other situations like these, deposits from individual accounts can also be considered third party deposits.
Does PP Link Securities Co., Ltd accept third-party deposits?
PP Link Securities Co., Ltd. does not accept third-party deposits or withdrawals, other than those made by the account holder.
Can I deposit funds at exchange agents?
PP Link Securities Co., Ltd. does not accept funds deposited through exchange agents since these types of financial institutes fall under the "High-risk category" for money laundering activities. All funds deposited this way will be returned to you after we receive them.
How long does it take to deposit funds via Telegraphic Transfer (TT)?
Local wire transfers typically take one to two working days, while international transfers typically take three to five working days.
How do I withdraw my funds?
Withdrawing your fund from PP Link Securities Co., Ltd. is simple and quick.
To withdraw your fund, you can send your withdrawal form to enquiry@ppls.com.kh, and we will process it on a priority basis within one to two working days.
If you have any questions, please contact your Derivatives Representative or client service officers for assistance.
What is the quickest way to open a real account?
You can start trading within two hours if you open an online account and deposit successfully. Open an account in 3 easy steps:
- Contact our customer service at 023 866 622 or inbox our PP Link Securities page
- Follow the instructions provided, sign the client application form and then submit the form along with your official ID card or other supporting documents. A minimum deposit of USD500 at a cash settlement agent is required.
- Trading account details will be sent to your email after a confirmation call is made.
Are there any charges when opening an account?
There are no account opening fees at PP Link Securities Co., Ltd.
Why do I need to provide an identification to open an account?
This process is designed to ensure the authenticity and effectiveness of client information, so as to prevent fraud from affecting our clients. PP Link Securities Co., Ltd. adopts different identification and verification checks to confirm clients' identities.
What information must be included in the identification documents?
The government-issued photo identification documents must include your name and date of birth, and be accompanied by the client agreement. Expired personal identification documents will not be accepted.
However, if you have already been given permission to renew your expired identification, please submit the identity proof copy along with the renewal documents.
Can I use the company address instead of the residential address?
This proof of address is used to verify the address registered in your trading agreement, so you must have a residential address.
Can I use my driving license as the proof of identification and address since it shows my address?
It is not possible to prove your identity with a driving license, but you can use a valid ID card or a passport to prove your address and personal information.
Securities Selling Firm
What is the main service of Securities Selling Firm License?
The main service of Securities Selling Firm license is to serve potential investors to pre-order and buy shares at the IPO stage (Primary Market) of any to-be-listed companies at CSX.
Why should I request to pre-order shares of any to-be-listed companies?
The first thing is you will have the right to buy shares of the to-be-listed companies. Generally, issued shares are limited and there are many investors intending to purchase them; hence, by getting a chance to buy shares at the IPO stage, you will get more benefits than buying them on the secondary market. For example, the share price on the primary market is mostly cheaper than the price on the secondary market.
What is the primary market price? And what is the secondary market price?
The primary market price is set for the IPO and subscription period before the listed companies’ shares are officially listed in the trading platform of CSX for daily trading. The secondary market price is a fluctuating price after ending the subscription period.
What should I do to fulfill the requirements to be eligible for pre-ordering shares?
You have to contact PPLS’s customer service and provide information required. You can reach PPLS’s customer service team through:
- Phone Number: +855 (0)23 866 622
- Email: info@pplinksecurities.com.kh
- Address: Building No. 158-166, 5th Floor, Room 501, Street 215, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia
- Website: www.pplinksecurities.com.kh
Any More Help!
It is fine to require more help, and we are ready and happy to support you more.