How can I solve a wrong username or password?
If you receive a message stating “wrong username or password” during your login, either the username or password you entered was incorrect. There are 4 simple steps to follow:
- Switch the server from Demo to “Live” in order to connect the REAL account.
- Remove Login number and password in each column.
- Check your record to ensure your account number and MT5 password are correct, then enter them manually again, and
- Do not copy and paste your MT5 account number in order to avoid unnecessary characters.