FAQ

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General

PP Link Securities Co., Ltd. (PPLS) is a financial firm regulated by the Ministry of Economy and Finance of Cambodia (MEF) as well as Securities and Exchange Regulator of Cambodia (SERC), and recognized by the Cambodia Securities Exchange (CSX), holding 4 different licenses; Securities Broker (SB), Financial Advisory (FA), Derivative Broker (DB) and Securities Selling Firm (SSF).

With the SB license, we serve you with the trading platform CSX Trade and the shares of companies listed on Cambodia Securities Exchange (CSX). Meanwhile, our FA license is to serve companies’ owners and management with professional corporate governance advice, to support issuers in the standard disclosure documents, and to assist companies in getting listed on CSX. With the capacity of DB, we provide you with the world-trusted trading platform (MT5) and various trading products. Also, the license of SSF allows us to support to-be-listed companies in promoting and selling their shares at the IPO stage through cooperation with their underwriters.

Securities Broker

Account Opening Application

To open a trading account, investors are required to provide us with a filled client agreement, account opening form, investor ID form (if they never have an investor ID issued by the SERC) and a copy of identity documents.

Yes, we are accepting overseas account opening.

There are two types of accounts which are individual account and institutional account.

Securities Market

The securities market is a market where stocks and bonds are bought and sold. Securities market has played a significant role in the development of Cambodia’s economy. Also, investors have more choices to diversify their investment portfolios for uplifting their returns operationally and financially.

Stock is a type of equity securities representing the ownership in a corporation and a claim on the part of its assets and earnings depending on the proportion of shares a person holds.

Bond is a type of debt securities representing an amount of money that an investor lends to an issuer, a corporation, a state-owned enterprise, or government. The investor shall receive interest from the issuer periodically and the whole principal back at maturity.

Stock trading offers investors various advantages as follows:

  • Investment opportunity and return,
  • Affordability for small investors,
  • Tax incentives,
  • Diversified investment and additional return, etc.

Stock trading consists of risks that may affect the stock prices to decrease or to be highly volatile. We can classify those risks into three main categories as follows:

  • The systematic risk or market risk is the uncertainty happening to the entire market which cannot be diversified away, such as economic risk, inflation risk, political risk, interest rate risk, etc.
  • Unsystematic risk is the uncertainty happening to a specific company or industry, which can be reduced through diversification. Such risks can be company insolvency risk, internal accounting fraud, insider trading activity, etc.
  • Liquidity risk refers to the risk that the buyers and sellers cannot find one another on a timely basis to trade at a fair price due to lack of liquidity in its given market.

To trade on CSX, investors shall require a securities trading account or an activated MTS trading account.

Trading Platform

MTS stands for Mobile Trading System, a newly-developed system implemented by CSX, through which investors can trade stocks in a fast, secure, and convenient way. MTS is equipped with various functions allowing users from anywhere to place orders by themselves, as well as to view current and historical market data and trading account data via smartphones or tablets connected to the Internet.

The functions of MTS include:

  • Bid/Ask Order Placing,
  • Order Modification and Cancellation,
  • Order and Historical Trade Inquiry,
  • Cash and Securities Balance Inquiry,
  • Profit/Loss Evaluation of Current and Historical Holding Securities Inquiry,
  • Market Situation Monitoring,
  • Disclosure and Other Related News Inquiry, and
  • Cash Withdrawal Request.
Trading Time

Trading Days are from Monday to Friday, except public holidays, while Trading Hours are from 8:00 am to 3:00 pm.

Regarding the auction trading method (ATM), the order receiving time is from 8:00 am to 3:00 pm, but the trading starts from 9:00 am to 2:50 pm and once again at 3:00 pm before market close. Regarding the negotiated trading method (NTM), the Trading Hours are from 9:00 am to 2:50 pm.

Trading on CSX is available in 3 sessions:

  • From 8:00 am to 9:00 am: Single-Price Auction
  • From 9:00 am to 2:50 pm: Multiple-Price Auction
  • From 2:50 pm to 3:00 pm: Single-Price Auction

You can place an order by visiting our office, via telephone or email. Please provide the following information:

  • Securities Account’s information
  • Client’s name
  • Securities account number
  • Investor ID number
  • Securities/Stock information
  • Securities name and Code
  • Type of orders: Buy/Sell/Change/Cancel
  • Quantity
  • Price per unit
  • Condition: Limit Order/Market Order-FAS/Market Order-FAK/Market-FOK

You can place an order by MTS access by https://mts.csx.com.kh ​ to register directly with CSX.

Deposit, Settlement, and Withdrawal

Trading and settlement are based on Khmer Riel (KHR).

Direct deposit to CSA bank

Visit any branches of ACLEDA Bank to make a cash deposit into PPLS’s client money account, or transfer your fund into PPLS’s client money account, to top up to your trading account by providing the below information:

  • Full Name
  • Trading Account No.
  • Investor ID No.
  • Deposit Amount (KHR)

Email to transfer funds

  • Full Name
  • Trading Account No.
  • Investor ID No.
  • Transfer Amount (KHR)
  • Withdrawal Bank Account No.

The settlement duration of the executed transaction is two working days (T+2). However, investors are also allowed to have further transactions, such as selling and buying securities, and immediately buying and selling the relevant securities, before the settlement of the executed transaction.

The withdrawal shall be made by submitting the request form on MTS.

Our multi-lingual support team is here to support you from 8:00 am to 5:00 pm, 6 days per week. Please do not hesitate to reach us via Live Chat, phone, or contact form below if there are any inquiries.

Our team is always ready to serve you; please contact us via:

  • Phone number: 023 866 622
  • Email: info@ppls.com.kh
  • Address: 5F, Golden Tower, Street 215, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh
  • Website: ppls.com.kh

Financial Advisory

As a Financial Advisor, PP Link Securities (PPLS) is capable of:

  • Serving you with professional advice on corporate governance,
  • Advising issuers to be prepared for listing on Cambodia Securities Exchange (CSX), and
  • Assisting the issuers in preparing disclosure documents.

The listing enables issuers to raise funds by selling shares on Cambodia Securities Exchange (CSX). Moreover, to be listed on CSX, the issuers shall structure the companies as the public entities.

Listed on CSX, the issuers may benefit from the following:

  • Access to the future capital and finance,
  • Status and popularity of listed companies,
  • Marketability and liquidity,
  • Increase of employee morale and productivity,
  • Tax incentives, etc.

An IPO team is required to at least include an underwriting firm, a legal firm, an accounting firm, and an asset valuator. Besides the IPO team, CSX also introduces a new team called Listing Incubator Team of CSX to receive discussions related to the listing preparations.

Disclosure documents shall include:

  • Section 1: Summary of Disclosure Document
  • Section 2: Details of Public Offering
  • Section 3: Risk Factors
  • Section 4: Company Information
  • Section 5: Board of Directors, Senior Management, and Shareholders
  • Section 6: Relationship and Transaction with Related Parties
  • Section 7: Financial Information
  • Section 8: The Director’s Report on the Valuation of the Firm’s Performance
  • Section 9: Signature of the Board of Directors, CEO, and CFO

The entire listing process usually takes more than 10 months in operation as follows:

  • Preparation: About 6 months
  • Listing Eligibility Review: About 1 month
  • Initial Public Offer: About 3 months
  • Official Listing on CSX: 5 days after submission

Our team is always ready to serve you; please contact us via:

  • Phone number: 023 866 622
  • Email: info@ppls.com.kh
  • Address: 5F, Golden Tower, Street 215, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh

Derivative Broker

Login

If you receive a message stating "wrong username or password" during your login, either the username or password you entered was incorrect. There are 4 simple steps to follow:

  • Switch the server from Demo to "Live" in order to connect the REAL account.
  • Remove Login number and password in each column.
  • Check your record to ensure your account number and MT5 password are correct, then enter them manually again, and
  • Do not copy and paste your MT5 account number in order to avoid unnecessary characters.

Your password can be reset online by sending a reset password request to enquiry@ppls.com.kh . You will receive an email with a temporary password, and you can change it after logging in. 

You can contact your personal Derivatives Representative or our customer service officer if you are still unable to reset your password.

Trading

Margin refers to the fund a company requires clients to deposit as a guarantee of performing terms and conditions of client agreement and includes the initial margin and maintenance margin.

Margin trading (Leverage Trading) is a common form of foreign exchange trading that allows investors to manage the amount of trading larger than the actual amount in the investors’ accounts. Due to the enlargement or magnification of the potential gains and losses, margin trading may have both positive and negative impacts on your trading experiences. Therefore, foreign exchange trading utilizing discretionary leverage may not be suitable for all traders.

Please follow these simple steps in the "Market Watch Window" on the PP Link Securities Co., Ltd. trading platform:

  • Click "Buy" or "Sell" on the currency pairs that you intend to trade.
  • The "Establish a market order" window will appear for you to change the relevant fields, including items, sell/buy and quantity.
  • Click "Confirm" to submit your orders and execute them at desired prices.
  • Once the orders are executed, instructions will be available in the "Summary Window", and you can manage your total holdings of the currency pairs.

Stop/Limit prices are set in the "Spot Open" window according to the total holdings of each item. To establish a Stop or a Limit: 

  • The "Stop/Limit" window will appear and all the fields related to the market order, including Stop/Limit prices, will be updated.
  • Click on "Confirm" to submit your order. The order will be executed at a price that meets your Stop/Limit price.
  • After submission, instructions will appear in the Stop/Limit field until your trading position is closed.
Account Opening

You can start trading within two hours if you open an online account and deposit successfully. Open an account in 3 easy steps:

  • Complete the online application form in a few minutes.
  • Print out and sign the client application form and then submit the form along with your official ID card or other supporting documents. The minimum deposit of USD500 at a cash settlement agent is required. 
  • Trading account details will be sent to your email after a confirmation call is made.

There are no account opening fees at PP Link Securities Co., Ltd.

This process is designed to ensure the authenticity and effectiveness of client information, so as to prevent fraud from affecting our clients. PP Link Securities Co., Ltd. adopts different identification and verification checks to confirm clients' identities.

The government-issued photo identification documents must include your name and date of birth, and be accompanied by the client agreement. Expired personal identification documents will not be accepted. 

However, if you have already been given permission to renew your expired identification, please submit the identity proof copy along with the renewal documents.

This proof of address is used to verify the address registered in your trading agreement, so you must have a residential address.

It is not possible to prove your identity with a driving license, but you can use a valid ID card or a passport to prove your address and personal information.

Deposit & Withdrawal

Client deposits are free of charge, but we suggest that you contact your bank or intermediary bank to find out if any fees may apply.

Cash and bank transfer deposits are processed within two hours, and cheque deposits within two days.

Deposits from any account other than that of the account holder are regarded as "third party deposits," and in other situations like these, deposits from individual accounts can also be considered third party deposits.

PP Link Securities Co., Ltd. does not accept third-party deposits or withdrawals, other than those made by the account holder. 

PP Link Securities Co., Ltd. does not accept funds deposited through exchange agents since these types of financial institutes fall under the "High-risk category" for money laundering activities. All funds deposited this way will be returned to you after we receive them.

Local wire transfers typically take one to two working days, while international transfers typically take three to five working days. 

Withdrawing your fund from PP Link Securities Co., Ltd. is simple and quick.

To withdraw your fund, you can send your withdrawal form to enquiry@ppls.com.kh, and we will process it on a priority basis within one to two working days.

If you have any questions, please contact your Derivatives Representative or client service officers for assistance.

Securities Selling Firm

The main service of Securities Selling Firm license is to serve potential investors to pre-order and buy shares at the IPO stage (Primary Market) of any to-be-listed companies at CSX.

The first thing is you will have the right to buy shares of the to-be-listed companies. Generally, issued shares are limited and there are many investors intending to purchase them; hence, by getting a chance to buy shares at the IPO stage, you will get more benefits than buying them on the secondary market. For example, the share price on the primary market is mostly cheaper than the price on the secondary market.

The primary market price is set for the IPO and subscription period before the listed companies’ shares are officially listed in the trading platform of CSX for daily trading. The secondary market price is a fluctuating price after ending the subscription period.

You have to contact PPLS’s customer service and provide information required. You can reach PPLS’s customer service team through:

  • Phone Number: +855 (0)23 866 622
  • Email: info@pplinksecurities.com.kh
  • Address: Building No. 158-166, 5th Floor, Room 501, Street 215, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia
  • Website: www.pplinksecurities.com.kh

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